You have visited a website that has ../core/scripts such as Active Server Pages (.asp) or CGI ../core/scripts that redirects browsers to a PDF file. The PDF file appears as a blank page in Microsoft Internet Explorer 3.0 to 5.01 with Service Pack 1. When Acrobat 4.0+ is installed, the error "There was a problem reading this document (14) is displayed.
The following are possible solutions to this problem.
Solution 1
¨ Install Internet Explorer 5.5 or later. Click here to access this download from Microsoft's website or visit them at http://www.microsoft.com/windows/ie/default.mspx.
Solution 2
¨ If your web page or script uses a "Post" method to display the PDF file, set it up to use a "Get" method instead. For instructions, refer to the documentation for the application in which you are creating the web page or script, or refer to an HTML reference manual.
Solution 3
¨ Set up your web page or script to refer to an HTML document that has a link to the PDF file. Your readers can then click the link to view the PDF file. For instructions, refer to the documentation for the application in which you are creating the web page or script, or refer to an HTML reference manual.
Solution 4
¨ Set up your web page or script so that the "Head" section of the HTML code includes a <META> tag with a refresh attribute that loads the PDF file. For instructions, refer to the documentation for the application in which you are creating the web page or script, or refer to an HTML reference manual.
Solution 5
¨ Recommend that readers view the page only in Netscape Navigator. Configure Internet Explorer or AOL to display PDF files (Acrobat 5.0 and 6.0 and Acrobat Reader 5.0 and 6.0 on Windows).